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Kardex Produktion Deutschland GmbH is seeking for an IT Service Delivery / Help Desk Expert (m/f/d) to join our growing team.

IT Service Delivery / Help Desk Expert (m/f/d)

The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval, and distribution systems. Our logistics solutions are used in industrial manufacturing as well asin trade and administration. The Kardex Group employs more than 1,900 people worldwide.


Aufgaben
  • Implement, test and maintain IT Services
  • Communicate with key stakeholders of the IT Services
  • Train Kardex employees and partners on how to use the IT Services
  • Maintain documentation regarding IT Services
  • Liaison with external partners and suppliers
  • IT Inventory Management
  • Solve Operational IT incidents
  • Provide guidance for questions regarding IT Services

Profil
  • Degree in IT or an equivalent combination of education and experience
  • English proficiency
  • Ideally three till five years of experience in IT Services (preferably in a Microsoft-based environment) as well as training of IT systems, quality management, international environment with 24/7 approach
  • Excellent interpersonal and communication
  • Excellent planning, organizational and time management
  • Proactive attitude

Wir bieten

We can offer you a job in a company that is known for innovative solutions and exciting tasks that demand your full commitment. In addition, we offer a climate in which success-oriented work and independent action are fun. An attractive PK solution, an appealing working time model and interesting fringe benefits round off our offer.